Files
VulnWhisperer/vulnwhisp/reporting/jira_api.py
Quim Montal 8bd3c5cab9 Jira extras (#120)
* changing config template paths for qualys

* Update frameworks_example.ini

Will leave for now qualys local folder as "qualys" instead of changing to one for each module, as like this it will still be compatible with the current logstash and we will be able to update master to drop the qualysapi fork once the new version is uploaded to PyPI repository.
PR from qualysapi repo has already been merged, so the only missing is the upload to PyPI.

* initialize variable fullpath to avoid break

* fix get latest scan entry from db and ignore 'potential' not verified vulns

* added host resolv + cache to speed already resolved, jira logging

* make sure that vulnerability criticality appears as a label on ticket + automatic actions

* jira bulk report of scans, fix on nessus logging, jira time resolution and list all ticket reported assets

* added jira ticket data download + change default time window from 6 to 12 months

* small fixes

* jira logstash files

* fix variable confusion (thx Travis :)
2018-11-08 09:24:24 +01:00

385 lines
19 KiB
Python

import json
import os
from datetime import datetime, date, timedelta
from jira import JIRA
import requests
import logging
from bottle import template
import re
class JiraAPI(object):
def __init__(self, hostname=None, username=None, password=None, path="", debug=False, clean_obsolete=True, max_time_window=12):
self.logger = logging.getLogger('JiraAPI')
if debug:
self.logger.setLevel(logging.DEBUG)
if "https://" not in hostname:
hostname = "https://{}".format(hostname)
self.username = username
self.password = password
self.jira = JIRA(options={'server': hostname}, basic_auth=(self.username, self.password))
self.logger.info("Created vjira service for {}".format(hostname))
self.all_tickets = []
self.JIRA_REOPEN_ISSUE = "Reopen Issue"
self.JIRA_CLOSE_ISSUE = "Close Issue"
self.max_time_tracking = max_time_window #in months
#<JIRA Resolution: name=u'Obsolete', id=u'11'>
self.JIRA_RESOLUTION_OBSOLETE = "Obsolete"
self.JIRA_RESOLUTION_FIXED = "Fixed"
self.clean_obsolete = clean_obsolete
self.template_path = 'vulnwhisp/reporting/resources/ticket.tpl'
if path:
self.download_tickets(path)
else:
self.logger.warn("No local path specified, skipping Jira ticket download.")
def create_ticket(self, title, desc, project="IS", components=[], tags=[]):
labels = ['vulnerability_management']
for tag in tags:
labels.append(str(tag))
self.logger.info("creating ticket for project {} title[20] {}".format(project, title[:20]))
self.logger.info("project {} has a component requirement: {}".format(project, self.PROJECT_COMPONENT_TABLE[project]))
project_obj = self.jira.project(project)
components_ticket = []
for component in components:
exists = False
for c in project_obj.components:
if component == c.name:
self.logger.debug("resolved component name {} to id {}".format(c.name, c.id))
components_ticket.append({ "id": c.id })
exists=True
if not exists:
self.logger.error("Error creating Ticket: component {} not found".format(component))
return 0
new_issue = self.jira.create_issue(project=project,
summary=title,
description=desc,
issuetype={'name': 'Bug'},
labels=labels,
components=components_ticket)
self.logger.info("Ticket {} created successfully".format(new_issue))
return new_issue
#Basic JIRA Metrics
def metrics_open_tickets(self, project=None):
jql = "labels= vulnerability_management and resolution = Unresolved"
if project:
jql += " and (project='{}')".format(project)
self.logger.debug('Executing: {}'.format(jql))
return len(self.jira.search_issues(jql, maxResults=0))
def metrics_closed_tickets(self, project=None):
jql = "labels= vulnerability_management and NOT resolution = Unresolved"
if project:
jql += " and (project='{}')".format(project)
return len(self.jira.search_issues(jql, maxResults=0))
def sync(self, vulnerabilities, project, components=[]):
#JIRA structure of each vulnerability: [source, scan_name, title, diagnosis, consequence, solution, ips, risk, references]
self.logger.info("JIRA Sync started")
# [HIGIENE] close tickets older than 12 months as obsolete
# Higiene clean up affects to all tickets created by the module, filters by label 'vulnerability_management'
if self.clean_obsolete:
self.close_obsolete_tickets()
for vuln in vulnerabilities:
# JIRA doesn't allow labels with spaces, so making sure that the scan_name doesn't have spaces
# if it has, they will be replaced by "_"
if " " in vuln['scan_name']:
vuln['scan_name'] = "_".join(vuln['scan_name'].split(" "))
exists = False
to_update = False
ticketid = ""
ticket_assets = []
exists, to_update, ticketid, ticket_assets = self.check_vuln_already_exists(vuln)
if exists:
# If ticket "resolved" -> reopen, as vulnerability is still existent
self.reopen_ticket(ticketid)
self.add_label(ticketid, vuln['risk'])
continue
elif to_update:
self.ticket_update_assets(vuln, ticketid, ticket_assets)
self.add_label(ticketid, vuln['risk'])
continue
try:
tpl = template(self.template_path, vuln)
except Exception as e:
self.logger.error('Exception templating: {}'.format(str(e)))
return 0
self.create_ticket(title=vuln['title'], desc=tpl, project=project, components=components, tags=[vuln['source'], vuln['scan_name'], 'vulnerability', vuln['risk']])
self.close_fixed_tickets(vulnerabilities)
# we reinitialize so the next sync redoes the query with their specific variables
self.all_tickets = []
return True
def check_vuln_already_exists(self, vuln):
# we need to return if the vulnerability has already been reported and the ID of the ticket for further processing
#function returns array [duplicated(bool), update(bool), ticketid, ticket_assets]
title = vuln['title']
labels = [vuln['source'], vuln['scan_name'], 'vulnerability_management', 'vulnerability']
#list(set()) to remove duplicates
assets = list(set(re.findall(r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b", ",".join(vuln['ips']))))
if not self.all_tickets:
self.logger.info("Retrieving all JIRA tickets with the following tags {}".format(labels))
# we want to check all JIRA tickets, to include tickets moved to other queues
# will exclude tickets older than 12 months, old tickets will get closed for higiene and recreated if still vulnerable
jql = "{} AND NOT labels=advisory AND created >=startOfMonth(-{})".format(" AND ".join(["labels={}".format(label) for label in labels]), self.max_time_tracking)
self.all_tickets = self.jira.search_issues(jql, maxResults=0)
#WARNING: function IGNORES DUPLICATES, after finding a "duplicate" will just return it exists
#it wont iterate over the rest of tickets looking for other possible duplicates/similar issues
self.logger.info("Comparing Vulnerabilities to created tickets")
for index in range(len(self.all_tickets)-1):
checking_ticketid, checking_title, checking_assets = self.ticket_get_unique_fields(self.all_tickets[index])
if title == checking_title:
difference = list(set(assets).symmetric_difference(checking_assets))
#to check intersection - set(assets) & set(checking_assets)
if difference:
self.logger.info("Asset mismatch, ticket to update. Ticket ID: {}".format(checking_ticketid))
return False, True, checking_ticketid, checking_assets #this will automatically validate
else:
self.logger.info("Confirmed duplicated. TickedID: {}".format(checking_ticketid))
return True, False, checking_ticketid, [] #this will automatically validate
return False, False, "", []
def ticket_get_unique_fields(self, ticket):
title = ticket.raw.get('fields', {}).get('summary').encode("ascii").strip()
ticketid = ticket.key.encode("ascii")
try:
affected_assets_section = ticket.raw.get('fields', {}).get('description').encode("ascii").split("{panel:title=Affected Assets}")[1].split("{panel}")[0]
assets = list(set(re.findall(r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b", affected_assets_section)))
except:
self.logger.error("Ticket IPs regex failed. Ticket ID: {}".format(ticketid))
assets = []
return ticketid, title, assets
def get_ticket_reported_assets(self, ticket):
#[METRICS] return a list with all the affected assets for that vulnerability (including already resolved ones)
return list(set(re.findall(r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b",str(self.jira.issue(ticket).raw))))
def get_resolution_time(self, ticket):
#get time a ticket took to be resolved
ticket_obj = self.jira.issue(ticket)
if self.is_ticket_resolved(ticket_obj):
ticket_data = ticket_obj.raw.get('fields')
#dates follow format '2018-11-06T10:36:13.849+0100'
created = [int(x) for x in ticket_data['created'].split('.')[0].replace('T', '-').replace(':','-').split('-')]
resolved =[int(x) for x in ticket_data['resolutiondate'].split('.')[0].replace('T', '-').replace(':','-').split('-')]
start = datetime(created[0],created[1],created[2],created[3],created[4],created[5])
end = datetime(resolved[0],resolved[1],resolved[2],resolved[3],resolved[4],resolved[5])
return (end-start).days
else:
self.logger.error("Ticket {ticket} is not resolved, can't calculate resolution time".format(ticket=ticket))
return False
def ticket_update_assets(self, vuln, ticketid, ticket_assets):
# correct description will always be in the vulnerability to report, only needed to update description to new one
self.logger.info("Ticket {} exists, UPDATE requested".format(ticketid))
if self.is_ticket_resolved(self.jira.issue(ticketid)):
self.reopen_ticket(ticketid)
try:
tpl = template(self.template_path, vuln)
except Exception as e:
self.logger.error('Exception updating assets: {}'.format(str(e)))
return 0
ticket_obj = self.jira.issue(ticketid)
ticket_obj.update()
assets = list(set(re.findall(r"\b\d{1,3}\.\d{1,3}\.\d{1,3}\.\d{1,3}\b", ",".join(vuln['ips']))))
difference = list(set(assets).symmetric_difference(ticket_assets))
comment = ''
#put a comment with the assets that have been added/removed
for asset in difference:
if asset in assets:
comment += "Asset {} have been added to the ticket as vulnerability *has been newly detected*.\n".format(asset)
elif asset in ticket_assets:
comment += "Asset {} have been removed from the ticket as vulnerability *has been resolved*.\n".format(asset)
try:
ticket_obj.update(description=tpl, comment=comment, fields={"labels":ticket_obj.fields.labels})
self.logger.info("Ticket {} updated successfully".format(ticketid))
self.add_label(ticketid, 'updated')
except:
self.logger.error("Error while trying up update ticket {}".format(ticketid))
return 0
def add_label(self, ticketid, label):
ticket_obj = self.jira.issue(ticketid)
if label not in ticket_obj.fields.labels:
ticket_obj.fields.labels.append(label)
try:
ticket_obj.update(fields={"labels":ticket_obj.fields.labels})
self.logger.info("Added label {label} to ticket {ticket}".format(label=label, ticket=ticketid))
except:
self.logger.error("Error while trying to add label {label} to ticket {ticket}".format(label=label, ticket=ticketid))
return 0
def close_fixed_tickets(self, vulnerabilities):
# close tickets which vulnerabilities have been resolved and are still open
found_vulns = []
for vuln in vulnerabilities:
found_vulns.append(vuln['title'])
comment = '''This ticket is being closed as it appears that the vulnerability no longer exists.
If the vulnerability reappears, a new ticket will be opened.'''
for ticket in self.all_tickets:
if ticket.raw['fields']['summary'].strip() in found_vulns:
self.logger.info("Ticket {} is still vulnerable".format(ticket))
continue
self.logger.info("Ticket {} is no longer vulnerable".format(ticket))
self.close_ticket(ticket, self.JIRA_RESOLUTION_FIXED, comment)
return 0
def is_ticket_reopenable(self, ticket_obj):
transitions = self.jira.transitions(ticket_obj)
for transition in transitions:
if transition.get('name') == self.JIRA_REOPEN_ISSUE:
self.logger.debug("Ticket is reopenable")
return True
self.logger.warn("Ticket can't be opened. Check Jira transitions.")
return False
def is_ticket_closeable(self, ticket_obj):
transitions = self.jira.transitions(ticket_obj)
for transition in transitions:
if transition.get('name') == self.JIRA_CLOSE_ISSUE:
return True
self.logger.warn("Ticket can't closed. Check Jira transitions.")
return False
def is_ticket_resolved(self, ticket_obj):
#Checks if a ticket is resolved or not
if ticket_obj is not None:
if ticket_obj.raw['fields'].get('resolution') is not None:
if ticket_obj.raw['fields'].get('resolution').get('name') != 'Unresolved':
self.logger.debug("Checked ticket {} is already closed".format(ticket_obj))
self.logger.info("Ticket {} is closed".format(ticket_obj))
return True
self.logger.debug("Checked ticket {} is already open".format(ticket_obj))
return False
def is_risk_accepted(self, ticket_obj):
if ticket_obj is not None:
if ticket_obj.raw['fields'].get('labels') is not None:
labels = ticket_obj.raw['fields'].get('labels')
if "risk_accepted" in labels:
self.logger.warn("Ticket {} accepted risk, will be ignored".format(ticket_obj))
return True
elif "server_decomission" in labels:
self.logger.warn("Ticket {} server decomissioned, will be ignored".format(ticket_obj))
return True
self.logger.info("Ticket {} risk has not been accepted".format(ticket_obj))
return False
def reopen_ticket(self, ticketid):
self.logger.debug("Ticket {} exists, REOPEN requested".format(ticketid))
# this will reopen a ticket by ticketid
ticket_obj = self.jira.issue(ticketid)
if self.is_ticket_resolved(ticket_obj):
if not self.is_risk_accepted(ticket_obj):
try:
if self.is_ticket_reopenable(ticket_obj):
comment = '''This ticket has been reopened due to the vulnerability not having been fixed (if multiple assets are affected, all need to be fixed; if the server is down, lastest known vulnerability might be the one reported).
In the case of the team accepting the risk and wanting to close the ticket, please add the label "*risk_accepted*" to the ticket before closing it.
If server has been decomissioned, please add the label "*server_decomission*" to the ticket before closing it.
If you have further doubts, please contact the Security Team.'''
error = self.jira.transition_issue(issue=ticketid, transition=self.JIRA_REOPEN_ISSUE, comment = comment)
self.logger.info("Ticket {} reopened successfully".format(ticketid))
self.add_label(ticketid, 'reopened')
return 1
except Exception as e:
# continue with ticket data so that a new ticket is created in place of the "lost" one
self.logger.error("error reopening ticket {}: {}".format(ticketid, e))
return 0
return 0
def close_ticket(self, ticketid, resolution, comment):
# this will close a ticket by ticketid
self.logger.debug("Ticket {} exists, CLOSE requested".format(ticketid))
ticket_obj = self.jira.issue(ticketid)
if not self.is_ticket_resolved(ticket_obj):
try:
if self.is_ticket_closeable(ticket_obj):
#need to add the label before closing the ticket
self.add_label(ticketid, 'closed')
error = self.jira.transition_issue(issue=ticketid, transition=self.JIRA_CLOSE_ISSUE, comment = comment, resolution = {"name": resolution })
self.logger.info("Ticket {} closed successfully".format(ticketid))
return 1
except Exception as e:
# continue with ticket data so that a new ticket is created in place of the "lost" one
self.logger.error("error closing ticket {}: {}".format(ticketid, e))
return 0
return 0
def close_obsolete_tickets(self):
# Close tickets older than 12 months, vulnerabilities not solved will get created a new ticket
self.logger.info("Closing obsolete tickets older than {} months".format(self.max_time_tracking))
jql = "labels=vulnerability_management AND created <startOfMonth(-{}) and resolution=Unresolved".format(self.max_time_tracking)
tickets_to_close = self.jira.search_issues(jql, maxResults=0)
comment = '''This ticket is being closed for hygiene, as it is more than 12 months old.
If the vulnerability still exists, a new ticket will be opened.'''
for ticket in tickets_to_close:
self.close_ticket(ticket, self.JIRA_RESOLUTION_OBSOLETE, comment)
return 0
def project_exists(self, project):
try:
self.jira.project(project)
return True
except:
return False
return False
def download_tickets(self, path):
#saves all tickets locally, local snapshot of vulnerability_management ticktes
#check if file already exists
check_date = str(date.today())
fname = '{}jira_{}.json'.format(path, check_date)
if os.path.isfile(fname):
self.logger.info("File {} already exists, skipping ticket download".format(fname))
return True
try:
self.logger.info("Saving locally tickets from the last {} months".format(self.max_time_tracking))
jql = "labels=vulnerability_management AND created >=startOfMonth(-{})".format(self.max_time_tracking)
tickets_data = self.jira.search_issues(jql, maxResults=0)
#end of line needed, as writelines() doesn't add it automatically, otherwise one big line
to_save = [json.dumps(ticket.raw.get('fields'))+"\n" for ticket in tickets_data]
with open(fname, 'w') as outfile:
outfile.writelines(to_save)
self.logger.info("Tickets saved succesfully.")
return True
except Exception as e:
self.logger.error("Tickets could not be saved locally: {}.".format(e))
return False